Contracts Administrator

Cornelius, NC

Full Time

Mid Level

National Mechanical Experts is seeking an organized and detail-oriented Contracts Administrator to support our growing operations team. This position is responsible for administering customer service agreements from setup through renewal while ensuring contract information, scheduling, billing, and customer records remain accurate.

The ideal candidate enjoys working with multiple departments, thrives in a fast-paced environment, and takes pride in keeping processes organized and running efficiently.

Primary Responsibilities

Set up and maintain customer service agreements
Coordinate contract renewals, amendments, and customer account updates
Establish preventative maintenance schedules and communicate scheduling needs with Dispatch
Maintain equipment records and contract documentation
Support Billing by ensuring contract information is accurate and complete
Work closely with Operations Managers, Dispatch, Sales, and Accounting
Generate reports and monitor upcoming contract renewals
Provide excellent customer service while assisting with contract-related inquiries

Qualifications

2+ years of contract administration or administrative experience preferred
Strong organizational and multitasking skills
Excellent attention to detail
Proficient in Microsoft Office, especially Excel
Experience in HVAC, construction, facilities management, or a service-based industry is preferred

Company Benefits

401k 6% match
Flexible Spending Account
Medical, Dental and Vision Insurance for the Primary Employee with 100% premium coverage
Paid Primary Employee Life and AD&D Insurance Coverage
Paid Primary Employee Long-term and Short-term Disability Insurance
Employer Sponsored Apprenticeship Program
Career development and advancement opportunities

Candidates interested in applying for the above position should forward their resumes via email to [email protected] with attention: Human Resources. Although we appreciate your interest in National, only those individuals selected for an interview will be contacted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

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How many years of experience do you have administering customer contracts, service agreements, or similar documentation?*

Which of the following responsibilities have you performed? (Select all that apply.)* Set up new customer contractsProcess contract renewals or amendmentsCoordinate service schedulesMaintain customer account informationWork with billing or invoicingNone of the above

This position requires managing multiple contracts, renewals, and deadlines simultaneously. Which best describes your experience?*

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Contracts Administrator

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